SHIPPING TEST
Do You Have an Ordering Limit?
The ordering limits can vary depending on the shipping method you choose and the country of delivery.
When you reach the checkout, you will see specific restrictions that apply to your order.
We strongly recommend reviewing all the details presented during the checkout process, including any limits on the quantity of products you can purchase.
If you are located outside the EU, it is particularly important to consult your local customs office about the regulations and limits for importing nicotine products, as these rules can vary widely by region.
Staying informed will help ensure a seamless ordering experience and help you avoid any potential issues with customs.
Why Can't I Order to Czech Republic?
Unfortunately, we do not offer shipping to Czech Republic at this time.
For your convenience, here is a list of countries we currently ship to.
If you have any further questions or need assistance with your order, please feel free to reach out to our customer service team.
What Are the Shipping Costs for My Order?
At Snussie.com, we strive to keep our shipping prices as stable as possible.
However, shipping costs can vary depending on your country or region within a country.
For the most accurate shipping cost, we recommend checking the checkout page after adding items to your cart.
How Do I Find My Tracking Number?
Once your order has been paid and shipped, you will receive a separate email from us containing your tracking number.
You can also find your tracking information in your account on our website.
Additionally, the shipping carrier will provide updates regarding your package status.
If you have any questions about your shipment, feel free to use the chatbot available on our homepage for immediate assistance.
What Shipping Methods Are Available?
At Snussie.com, we offer various shipping methods, including UPS Standard, UPS Express, DHL Economy, and DHL Express, as well as DHL Express Worldwide.
We are continuously working to expand our shipping options for your convenience.
Fast shipping is our priority, and for the quickest delivery, we recommend using any of our express options.
For regular shipments, please check the estimated transit times for each country within the EU on our website.
Why Does It Say “Unfortunately, We Do Not Offer Shipping to the Country You Have Selected”?
This message indicates that the country you have selected is currently not available for shipping.
We recommend checking our list of countries to see where we do offer shipping services.
If you have any questions or need assistance, feel free to contact our customer support team.
Where Is My Package?
With all our shipping partners, delivery times typically range from 1 to 8 business days, depending on the shipping method and destination, as we ship worldwide.
However, please note that occasional delays may occur due to factors beyond our control.
To get the most current information about your shipment, we recommend checking your tracking number, which you can find in your email or account.
If you have any further questions, feel free to contact our customer support.
For a quicker response, you can also use the chatbot on our main page for assistance.
Can I Return or Cancel My Order?
If you wish to cancel your order, please contact our customer support as soon as possible.
If your order is still in process and you haven’t received a tracking number, we may be able to stop it.
For unpaid orders, you can easily cancel the specific order directly through your account.
Please note that we do not accept returns for products on promotion or sale.
If you need to return items, the shipping costs for returning them are your responsibility.
We only accept returns of unopened packages within 7 days of delivery.
Additionally, please be aware that shipping fees are non-refundable.